Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • July 03, 2017

    Dear Chris, Shawn, Marianne & staff, Thank you so much for once again making such a difficult time so painless and easy on our family. Just like with our dad everything was once again done with such expert professional detail. My father certainly knew what he was doing when he picked Jacobsen's. Thank you from the bottom of our hearts. With love * appreciation. ----, -----,-------, & ------

    The ------ Family
  • June 12, 2017

    Dearest Chris, My endless thanks for a superb service you did yesterday. I truly appreciate everything you did. Love, ------- ------- -------

    --------
  • November 26, 2016

    Dear Chris, Thank you so much for the tree seeding being planted for my husband (------). I truly appreciate your kindness and thank you for all you have done to help our family during the last few years. Losing my son and my husband have been the worst thing to go through. Again my thanks to you and your staff for your caring. Sincerely, -------- -------

    ------
  • November 12, 2016

    Dear Chris, Marianne and staff, We wish to thank you for making a very difficult time less painful. The viewing was so dignified, befitting our Domenick. The way everything came together in such a short time-the viewing, the video, photo display, arrangements for the mass transportation, etc., was all first class. Even our friends were impressed. Thank you again. Sincerly, -------, -------, and family

    ------,----- and Family
  • August 22, 2016

    Dear Chris, Back in March, my sister ----- very suddenly passed away and you as well as your staff were given the task of insuring that my sisters wake and subsequent funeral were handled professionally. You certainly did that without question and extended to my family professional courtesy far above what we could ask for. My only regret is that it has taken me all of this time to acknowledge in writing my appreciation to you for a job well done. You and I as former and now retired FDNY members were trained to a high standard of saving people and we sort of get use to that. But, when death becomes a personal matter like my sister, it is never easy to accept that she is no longer around to smile and join us at family functions! Please accept this letter as my sincere thanks for making my sisters funeral a fond memory recognizing you and Your staff as the professionals you all are. Be well my brother and again thank you. Sincerely, ----- -------

    ---- -----
  • August 22, 2016

    Dear Chris, We want to thank you for making ---- funeral arrangements so painless and so easy. We were very lucky that it was you that we dealt with because you truly are a wonderful man. I think about you often because you left quite an impact on me. I am grateful always to you- and still looking forward to doing a few fireball shot with you. xoxoxo, -------

    ---- ----
  • August 22, 2016

    Dear Chris (and Henry) I wanted to formally thank you for all of your help with my father's cremation and memorial service particularly the "unique request" that you all handled so beautifully. Your willingness to match my sense of humor about the bizaritty was much appreciated. Also, I want to thank you for bringing my grandfather's cremains to Calverton- that was an incredibly kind act and I am grateful he is finally with his wife of 50 plus years. Thank you so much ------ --------

    ----- -------
  • August 22, 2016

    Dear Chris, Thank you for the Long Islander issue, I appreciate you sending it. Ironically my father had a subscription but that week's edition never arrived. I appreciate all of you help and guidance with my father's service. Best Regards, --- -----

    --- -----
  • August 15, 2016

    Dear Chris, You have such a compassionate way of making your words sound like you are saying them for the first time. My mom's passing was eased by your genuinely caring manner. Please enjoy a lunch in her memory. Warm regards, -------- Family

    ------- Family
  • July 13, 2016

    My father passed away suddenly in November of 2015 and I cannot thank everyone at your facility for the sensitivity, compassion and professionalism. You all helped our family through an awful time and reminded us of other important details that we needed to address due to my father's passing with such compassion. My friends father passed away recently and I could not believe how many detail's they had to do by themselves while we were fortunate that you took charge and guided us through. thank you again

    The ---- Family
  • July 11, 2016

    Hi Shawn, Since I didn't get to see you I just wanted to thank you for taking such good care of us. Everything turned out perfectly thanks to Marianne who got us started selecting cards while we were waiting for Chris to get back from Calverton- so glad we chose Sweet Hollow! Chris was just amazing so professional yet so caring, from our first meeting to the rose on my doorstep to the poem he read it was just perfect. Henry was great too at the wake, driving & even helping me put flowers on our parents graves, you have to be very proud of your staff. I had so many people say how special it was James certainly had a great send off. God bless you all, -----

    the family of ---------
  • July 08, 2016

    Dear Christian, Shawn, Christopher, Thank you for your professionalism, courtesy, great kindness to me at the time of my husband's death. Wile ----- ----- Death was not a surprise, and I had mentally prepared myself for it, there is no real preparation for the actual moment of death. Your immediate arrival at the nursing home, the respect with which you received ------ body, the dignity afforded him in death, gave me so much comfort and peace. Thank you for the attention to detail at ----- burial. I am so very grateful for all you have done. Sincerely, -------- --------

    -------- Family
  • June 21, 2016

    Dear Chris, Thank you so much for your kindness and assistance during such a difficult time for our family. We will be forever grateful for all that you have done. Sincerely, ----- & Family

    the ------- family
  • March 05, 2016

    Dear Chris, We wish to thank you for the caring, loving way you cared for my beloved husband, ------ ------- and our family. During our time of suffering and grief you were kind and helpful getting us through this difficult time. We were impressed by the care and affection you bestowed on our ----- and all his family. We are grateful for your efficient professionalism and most of all for the care with which you handled this delicate sad situation.

    the ------- family
  • March 02, 2016

    Dear Chris, Words cannot express my gratitude to you for everything you did for me and my family during the difficult time. We walked into Jacobsen's feeling upset and worried about making all the decisions we needed to make. Your calm voice and soothing way put us at ease. You walked us through the whole process listening and hearing everything we had to say. Your understanding and knowledge helped us to make educated decisions. When we left you we knew we were in good hands and that all our wishes would be carried out. Everyone was pleased with the video you and your staff created for us. It is a cherished memory of our happy times with ------. May god bless you always. ------- and family

    the family of --------
  • March 02, 2016

    Chris, I wanted to thank you for all that you did for my dad and my family. Working with you made a very difficult time much easier. You were wonderful with my mom and the rest of us as we struggled through all of our decisions. You were very generous and kind and all of your thoughtfulness and hard work was truly appreciated. May god bless you always. Sincerely, --------- & family

    the ------- family
  • January 04, 2016

    Dear Chris, I would like to thank you and your staff for providing my family with such a wonderful service. You handled my grief with such compassion and made all the arrangement's so easy for me. Most if all, every attention to detail at Jacobsen from the fireplace in the entrance and smell of pine when we entered to the wonderful eulogy provided by Deacon Richard was duly noted. Once again thank you for all the personal touches you provided at my mother, ------- funeral. Sincerely, ---- ------

    The ---- family
  • October 13, 2015

    I sent out a letter to you via email from your portal but I wanted to be certain that you boss sees my email and knows how well everything was orchestrated by you and your team. I have so many great things to say about you but all I can think of at the moment is that you made a terrible nightmare so much less terrible. The experience of losing a child so young is so painful but I felt my family was in good hands and everything was prepared with such professionalism and sincerity. Perfection is the word I am looking for-everything was done to perfection. I walked away on Monday feeling that I had done the best for my daughter's memory and you helped me make that happen. Thank you again for your support and special care. Sincerely, -------- ----------

    The -------- Family
  • September 05, 2015

    To the Staff @ Jacobsens, Thank you so much for handling everything so thoughtfully. You all were wonderful during such a sad time. Your caring and attention to details were very much appreciated. The -------- & -----------.

    The ------- & --------
  • May 11, 2015

    Thank you so much for the loving care and attention you paid to the family of ------ ---- at his funeral ------ --,. You made a horrible experience bearable and it is very much appreciated. Your driver Henry, was exceptional. Our family could not have had a more courteous capable, and extraordinary person to assist us! Gracefully, --------------

    the ------- family
  • May 03, 2015

    Dear Matt & Chris, Thank you for everything and taking care of mom. The ------ Family

    The -------- Family
  • April 15, 2015

    Dear Matt, Chris, Shawn, Mike, Henry and Marianne, Words can not express all you did to help us, the flowers were beautiful all of you helping us in everything you did for us. Thank you from the bottom of my heart. Sincerely, --------

    ----------- -------
  • March 20, 2015

    Dear Matt & Staff, No words could even begin to describe how I feel, it has not been easy at all. I'm sure you've heard this over & over. ---------- the oldest was the Shepard to all of my boys and my right hand man, friend, spokesman, fan club & loving son who held me in such high regard!! A role model I have always tried to fill carefully & with honor. My boys have always been my treasure, that's a fact. Thank you for your service, your wonderful staff, your caring, your ability in seeing the forest through the trees. When you told me not to worry about something/anything, it took me a second but when I did, I could feel the stress of that moment leaving my body!! I trusted you-thank you for that. Another thing, when you told my daughter-in law ------. that once I got home then & only then would I start to grieve. Wow, once again you were right. This heart brake, this pain, this hole in my heart is one I pray, no one should have to feel!! Please tell Marianne, Henry, John & Sean we could not thank the enough!!! All of you treated us & ----------- with the most respect, thank you!! you treat your business in a way, by respecting & sharing with a family in there sad life experience, which is torn makes you feel like family. With love & respect ----------------.

    The ------- Family
  • March 02, 2015

    Dear Chris & Staff, Thank you for the caring attention and excellent service you provided when my mom ------- , passed away. We truly felt we were treated as family! with Regards, Pat

    The ---- Family & ----- Family
  • December 23, 2014

    Dear Chris, Our family wants to thank you for your kindness- above and beyond- to make our sad, difficult time more comforting for us. Our dad would have been honored to see how his arrangements were handled. Thank you. The ------- family

    The ------- Family
  • December 05, 2014

    Dear Matt, Thank you and your staff for doing such a wonderful job with all the arrangements for our dad. You made a very difficult time easier by handling everything with a smile and compassion. Thank you again, Pat, Donna, Karen, and Steve "The Children of ---------"

    Pat, Donna, Karen, and Steve
  • November 10, 2014

    Dear, Chris, Matt and Marianne, The ----------- family would like to express our deep appreciation for your compassionate and caring support during the loss of our father, -----------. Your expertise in funeral services helped greatly allowing family privacy and time to mourn the loss of dad while honoring him as a Korean War Veteran! Sincerely, Karen and Rob.

    Karen and Rob
  • To the staff at Jacobsen: Thank you for making a day of sorrow comforting. A gratitude of thanks for all your help and sympathy. The family of ---------

    Cathy, Carol, and Rich
  • September 19, 2014

    Dear Matt and Chris, The family of ------------ would like to thank you, and your staff, for all you did during this very difficult time. We were treated with respect and felt comforted each time we met. You helped us plan a wonderful viewing and funeral in such a short time. It is hard to forget the piece we all felt after meeting with you and finalizing the plans. You took the time to listen to each of us (all 6 of us) and waited patiently while we made out decisions. We couldn't have asked for a more beautiful, meaningful funeral. The video you put together in record time is such a special gift to each of us. thank you again for your help and concern-

    Helen, Mark, Paul, Heidi, Jeb and Kim
  • Dear Shawn & everyone at Jacobsen, I can't thank you enough for what you all did for us. The loss of our mother is immense. You made her look beautiful. You made all of us feel at home and comforted. You were all extremely helpful with anything we needed or had questions about. You are all truly a blessing in your profession. thank you again.

    The ----- family
  • Dear, Chris and John, We thank you for all you kindness and compassion and guidance at the wake and burial of our beloved Aunt ----------. we truly appreciate everything. Please thank for us, Bob, Jerry and the gentlemen pallbearers for a wonderful job.

    Peter & Gina, Barney, Debbie, Barney, Steven & family
  • To all, I wanted to thank all of you who were involved with helping me plan my Aunt's funeral. You treated me with kindness & patience at a time when I was overwhelmed and unsure. From beginning to end everything was planned beautifully. I am quite sure my Aunt would have been very happy with the all the arrangements.

    Loretta
  • On behalf of the family of ------------, I would like to thank you for all your kindness that you extended to us in a difficult time. Your professionalism, helped to put our minds at ease during these emotional & confusing days, plus the fact you could understand our crazy sense of humor.

    Linda & family
  • November 24, 2013

    Thank you for everything you have done. Everything was beautiful our mother & sister's memory was beautifully honored. Thank you

    The ------- family
  • August 27, 2014

    Hello Matt, Just a note of thanks to you for making the difficult task of planning a farewell so smooth and relatively painless for us. We are especially grateful to you for expediting the cremation process, given our family commitments back in CA. And working with us when we changed plans at the last minute to have visitation and service at the funeral home. We are very appreciative. we will highly recommend A.L. Jacobsen to our friends and colleagues-and will recommend you personally. All the Best

    Kathy & Mike & John
  • January 18, 2014

    We thank Matt and Chris and the entire staff of A.L. Jacobsen Funeral Home- your outstanding assistance has made this difficult time more bearable.

    The family of -----------
  • July 27, 2014

    Dear A.L. Jacobsen Funeral Home, I would like to thank the entire staff for making such a difficult time a little easier. In particular I would like to recognize Christopher Eccleston, Funeral Director for his compassion, patience and professionalism. His kindness and ability to manage the entire funeral for my mother ------------- will not be forgotten. Thank you.

    michele
  • Dear Chris, A few weeks ago you assisted my husband and I with the arrangements for the loss of our prematurely delivered daughter, -------. We wanted to extend our sincerest thanks for your guidance & kindness through this time- we found so much comfort & were so deeply touched by the prayer cards. Our family thanks you for honoring ------- in such a thoughtful way. We appreciate all you've done for us- your sympathy & care have truly helped us along the way.

    Anne
  • August 05, 2014

    Dear Matt, I would like to take this opportunity to express my sincere appreciation to you, Mr. Chris and you supportive staff for providing all the necessary services required during this difficult time. My sons and I can't thank you enough for the beautiful and meaningful service provided by your cantor who helped to make such a significant day spiritual and warm. Please convey my appreciation to him as well. Thank you

    Marie
  • Chris, Thanks for all your help and patience. Everything went really well. We appreciated all you effort.

    The ----------- family
  • Dear Chris, and the Jacobsen Funeral Home. We want to thank you for --------- beautiful viewing and funeral. We thank you from our hearts.

    Linda, Dino, George, Dean, Michael, Alex, Viola & George
  • April 08, 2014

    Dear Christopher, The --------- family wishes to express great appreciation for the exceptional services and wonderful help you provided. We wanted the very best for --------- and you succeeded in doing so.

    The ------- family
  • Dear Chris & Matt, How do I begin to thank you for helping me and my family through the worst week of our lives. Not only did we have to deal with the sudden tragic loss of my sister ----------, but also having my elderly parents with their physical challenges get through this while living out-of-town. You both were truly my guardian angels that helped me through every last detail effortlessly. I would never have made it without your guidance and kindness. the wake and the funeral were perfect in every way. I thank you from the bottom of my heart. P.S. Please also thank John & Sean. there were so helpful too!

    Debbie, ------- family, & Tony
  • Dear Matt & Chris, & staff Thank you so much for your support. You made a very sad occasion bearable and everyone remarked how much they like the presentation. P.S. There are no more deer cards!

    The family of ----------
  • Dear Matt, Just a note to say "thank you" for your kindness during our time of sorrow. The mass was beautiful & the police escort was a beautiful touch, as we laid "our" hero to rest... With heavy hearts we thank you.

    Maureen, Colleen, & Dawn
  • "We, the family of -------------------- appreciate your thoughtfulness and that of the Batesville Casket Company, in having a memorial tree planted in a national forest in memory of ----. His life was unique in that he was a shepherd of the land. He loved living, growing things, which makes this a truly fitting tribute. Thank you."

    Mary Lou
  • I received a note from Batesville advising me that Jacobsen's made a request on behalf my of late husband, -----------, of a planting of a tree seedling in a national forest. I want to express my sincere thanks for this very kind gift

    Thomasina
  • "Our family would like to express our sincere appreciation for your unique and thoughtful gift in honor of our mother. It brings us comfort that a tree seedling will be planted in a national forest as a memorial for her." Sincerely,

    Carmine & Francine
  • "Please accept my sincere appreciation for conducting the entire service for my wife in such a respectful manner."

    Patrick
  • "Thank you for your caring and sympathetic service."

    Family of Robert B.
  • My family and I wanted to thank you for all your help during such a difficult time. The extra things you did were noticed and much appreciated Again Thank You,

    Jennifer & Family
  • Shawn, Thank you for helping me with this difficult time. You all were so accommodating, professional, and courteous. We were blessed to have such wonderful care and the young lady who helped at the service was amazing and helpful. Thank you again for all you've done for us. Sincerely,

    Francesca
  • Thank you and your staff for all that you have done for us. Because you helped me work with my budget we had a great service. This is what I always wanted for my Dad, but I thought I would never be able to afford it. Thanks! Your staff and especially the driver was courteous, professional and respectful Thanks!

    Alex
  • I want to thank your so very much for your kindness helping us make arrangements for my mother, ----------------'s funeral on June 4th. Your assistance & guidance were so greatly appreciated. Your help made a very difficult time easier. On Behalf of our family, I want to thank you again."

    Antionette
  • "Dear Shawn, and Staff, Thank you all for everything with my parents arrangements. You made a very sad time very organized and easy. Thanks so much."

    Anne & Family
  • On behalf of my family I would like to thank you for handling the arrangements for my father in such an efficient and compassionate manner. Everything was done so tastefully, and exactly the way we specified. Please thank Christine, as well, for her services and demeanor. Again, we are most appreciative. With Thanks,

    Paul
  • "To the Staff at Jacobsen's, On behalf of myself and family I cannot thank you all enough for the service and care that was shown to us. You fulfilled all of our wishes and made this time of grief easier to handle. Every detail was carried out as we had requested, and we were so pleased with the way Louis, looked. Once again thank you all sincerely."

    Bea & Family
  • I want to thank you for doing such a wonderful job for us and all your help during such a difficult time. Everything was handled with such care and dignity. Our entire family and friends were so impressed with Jacobsen's. It all went so smoothly and all the personal touches were so comforting for me and my children. I'll never forget how helpful you were. Thank you again.

    Dolores
  • We are most grateful for your assistance at the time of --------------- death and funeral. A.L. Jacobsen's service and generous response to our family's need was extraordinary. From the first phone call and conversation with John, to the final moments at Mt. St. Mary's Cemetery, your team worked so hard to help us. You yourself were so sensitive and proactive in solving problems that the entire family commented on it. Thank you so much for everything. We are very grateful." Sincerely yours,

    Sister Katherine Hanrahan
  • on behalf of the Schindler family and the New York City Department, I want to express our appreciation for the professional demeanor that you and your staff exhibited during the Line of Duty Funeral for Police Officer Matthew P. Schindler. The loss of an Officer is tragic to both the family and the Department they serve and the participation and action you performed made a tragic and sad day a manageable one. Once again thank you

    Tony Giorgio Lieutenant Commanding Officer
  • We are sending this card but nothing can express the depth of our gratitude for all you did for us. We were so comforted by your generosity, professionalism, and presence"

    Mary
  • "Dear Shawn, Eddie, Christine, and all at Jacobsen's, On behalf of my family, I wish to convey my sicerest appreciation for all your assistance in preparing for my Mother, -------------------------------, viewing on October 17th, and subsequent funeral and cremation. From start to finish, your staff was professional, caring and patient in all aspects. Eddie was always available and seemed to anticipate our needs. The events were orchestrated beautifully. I am grateful to all for your assistance in making this difficult time as easy as possible. All who attended were very impressed with your services and I will surely recommend you." Sincerely,

    Barbara, Steven, and Family
  • Dear Matt, On behalf of my brother and myself, we want to express our appreciation for all that you did in handling my mother's passing. Your care and compassion started with pre-payment of her funeral and continued when she passed. You were both professional and completely thorough in all matters, at a time in which we needed such service. Again, please accept our sincere gratitude and appreciation.

    Michael Bellotti